Who we are
Northwest Plastics Ltd is the controller of personal information collected through this website. Our contact address is Richmond House, 50 Tontine Street, Ground Floor, Blackburn, England, BB1 7ED and our email address is contact@northwestplasticsltd.co.uk.
Information we collect
When you make an enquiry, we may collect your name, company, email address, telephone number if supplied, material type, approximate quantity, current material form, message and any file or photograph you choose to upload. Our hosting systems may also process limited technical data such as IP address, browser type, requested pages, timestamps and security logs.
Why we use your information
We use enquiry information to assess and respond to your request, communicate about a potential or existing business relationship, maintain appropriate business records and protect the website from misuse. We rely on legitimate interests for ordinary business enquiries and website security, steps taken at your request before entering a contract where relevant, and legal obligations where record keeping is required.
Sharing and processors
We may use service providers for website hosting, secure file storage and email delivery. They process information on our instructions and under appropriate safeguards. We do not sell personal information. We may disclose information where required by law or to establish, exercise or defend legal rights.
International transfers
Some technology providers may process information outside the United Kingdom. Where this occurs, we use a lawful transfer mechanism and appropriate safeguards required by UK data protection law.
Retention and security
We retain enquiries only for as long as reasonably necessary for the purpose for which they were received, related business records and legal requirements. Uploaded files are subject to the same principle. We use proportionate technical and organisational measures, but no internet transmission or storage system can be guaranteed completely secure.
Your rights
Depending on the circumstances, you may have rights to access, correct, erase or restrict your information, object to processing, or receive certain information in a portable format. You may also complain to the UK Information Commissioner's Office. Contact us first if you would like us to address a concern.
Contact and changes
Email contact@northwestplasticsltd.co.uk with privacy questions or requests. We may update this policy when our website or processing changes; the date above shows the current version.